How to find technical support for your product?
Are you experiencing technical issues with your product?
The first place to check for trouble shooting is our FAQ Page.
At My Generator, most of our manufacturers have technical experts available to help you fix most issues over the phone by calling their tech support hotlines.
Since they designed and built the products, their experienced technicians have more knowledge than any reseller.
We recommend calling a technical expert before scheduling a return or taking the product in for repairs.
How to find an approved service centre for you product?
Purchasing a product from My Generator is not unlike purchasing from a large warehouse retailer.
If you experience a technical issue or problem with your product while it's covered under warranty, the home improvement centres won't repair it for you. They will refer you to the manufacturer/distributor or a local service centre.
My Generator works the same way. All of our products are backed by a minimum twelve month manufacturer's warranty.
If your product needs servicing while under warranty, we recommend you contact the manufacturer who can advise of the closest approved service centre, who will inspect/repair the product under the manufacturer's warranty policy for you.
ADVANCED POWER Generators
Ph: 1300 733 004
AIRCOMMAND Products
Ph: 1800 212 121
Approved Service Agent Directory
AIRHEAD Products
Ph: 1300 252 725
AR BLUE CLEAN Products
Ph: 1300 650 659
ARTICOLD Products
Ph: 03 9437 0737
Approved Service Agent Directory
BLA Products
Ph: 1300 252 725
BRIGGS & STRATTON Products
Ph: 1800 356 632
Approved Service Agent Directory
BUSHMAN Products
Ph: 03 9437 0737
Approved Service Agent Directory
CAMEC Products
Ph: 1300 422 632
Approved Service Agent Directory
CANNON Products
Ph: 1300 252 725
CROMMELINS Products
Ph: 1300 650 659
Approved Service Agent Directory
CROMTECH Products
Ph: 1300 650 659
Approved Service Agent Directory
DOMETIC Products
Ph: 1800 212 121
Approved Service Agent Directory
DUNLITE Generators
Ph: 1800 248 699
Approved Service Agent Directory
EBERSPACHER Products
Ph: 1800 212 121
Approved Service Agent Directory
ECHO Products
Ph: 1800 333 428
Approved Service Agent Directory
ENERDRIVE Products
Ph: 1300 851 535
ENGEL Products
Ph: 1300 302 653
Approved Service Agent Directory
EVAKOOL Products
Ph: 07 5492 7777
Approved Service Agent Directory
FG WILSON Generators
Ph: 02 4954 1400
FIAMMA Products
Ph: 1300 422 632
Approved Service Agent Directory
FISCHER PANDA Generators
Ph: 1300 252 725
GENELITE Generators
Ph: 1300 305 912
GENERAC Generators
Ph: 1800 333 428
Approved Service Agent Directory
GENTECH Generators
Ph: 1800 248 699
Approved Service Agent Directory
GERNI Products
Ph: 1300 556 710
Approved Service Agent Directory
HIMOINSA Generators
Ph: 1300 650 659
HUMMINBIRD Products
Ph: 1300 252 725
ISOTHERM Products
Ph: 1300 252 725
JETWAVE Products
Ph: 1800 957 992
KRANZLE Products
Ph: 1800 812 223
KUBOTA Generators
Ph: 1300 436 738
MASTERVOLT Products
Ph: 1300 252 725
MILENCO Products
Ph: 1800 212 121
Approved Service Agent Directory
MINN KOTA Products
Ph: 1300 252 725
POWERLINK Generators
Ph: 1300 436 738
POWERLITE Generators
Ph: 1300 436 738
POWERSHOT Products
Ph: 1800 812 223
PRAMAC Generators
Ph: 02 9071 8181
REDARC Products
Ph: 08 8322 4848
RV MEDIA Products
Ph: 1300 422 632
SPORTSSTUFF Products
Ph: 1300 252 725
SUBARU Generators
Ph: 1300 650 659
Approved Service Agent Directory
SUPASWIFT Products
Ph: 1800 333 428
Approved Service Agent Directory
THUNDER Products
Ph: 1800 212 121
Approved Service Agent Directory
TMC Products
Ph: 1300 252 725
TRUMA Products
Ph: 1800 212 121
Approved Service Agent Directory
VITRIFRIGO Products
Ph: 1300 422 632
Approved Service Agent Directory
WAECO Products
Ph: 1800 212 121
Approved Service Agent Directory
WATER MASTER Products
Ph: 1800 248 699
Approved Service Agent Directory
YAMAHA Generators
Ph: 1300 656 276
