RV WIFI 4G Portable Caravan WIFI DishyDock

Specifications

SKU 4GDDRouter

Brand RV Wifi

Warranty Period: 1 Year

Product Category Electrical Accessories

Weight (kg) 0.875

Dimensions (L x W x H) 165 x 130 x 45mm

Videos

WI-FI FOR YOUR CARAVAN

Unboxing your RV WIFI

Why should you choose RV WIFI

Inserting your Full sized SIM card

Testing your SIM card

Streaming videos on RV WIFI

Product Q&A

• How is RV WiFi different to hot spotting my phone, or a “pocket device”?
  The RV Wi-Fi solution has been created with the specific needs of Australian Caravan and motorhome community. The differences are as follows:

  • Wired in to the 12V supply of the van, so no chargers to look after or lose
  • Superior Wi-Fi coverage – typically 50 metres or more from the Caravan/Motorhome
  • The RV WIFI router Software has been developed with the Australian travelling holiday in mind
  • No bill shock – no impact to your phone data plan
• Can I use the SIM from my mobile phone?

  Yes, as long as you to use the SIM adapter that is provided with the RVWifi kit.

• What coverage can I expect to get?

  As RV Wifi accesses their data from a range of Data Providers - the coverage is where they are available. Search on the internet for coverage maps. These are normally located on your providers web site.

• How does RV Wi-Fi compare to Satellite Wi-Fi?

  Cost – Satellite data can cost as much as $2 per minute, this is beyond the pale for most people who want mobile Wi-Fi the use social media to keep in touch with friends and family, or to stay in touch with the office. RV WIFI is $30-$50 for a month for most people depending on usage.

• Do l need a SIM card to operate the WIFI?

  If you are using the Media centre to stream from an inserted USB or External hard Drive, then you do not need to have a SIM card inserted. If you are sending information to a WIFI device, like a printer, then you do not need to have a SIM card inserted. Always turn your router off and on again after doing any adjustments to the SIM card. The router needs to re-read the SIM card once it has been inserted, so turning it off and on again will enable it to do this.

• Do I have to sign up to a mobile phone contract?

  No, RV WIFI+ comes with a Telstra Sim starter kit. You can use this or purchase another from your choice of data providers. You only pay for the time/data you use, and have nothing to pay when you are at home – between adventures.

• Does it work everywhere?

  RV WIFI+ works with the a number of data providers including Telstra, Vodafone and Optus to name a few. Choose the provider that suits you best. And whilst coverage is not everywhere, coverage will extend to most places most people will take their caravan or motorhome.

• What is an ‘omni-directional' antenna?

  RV wifi's external antenna delivers coverage in a circular horizonal direction. The WIFI antenna will give you a range of up to 50 metres from the RV

• How do I set my Wi-Fi password?

  Step by step instructions can be found in the operation manual.
  Resetting the password: The factory WIFI password/security key is : rvwifi1234. Open a browser and visit http://10.0.1.1 on your device. This will get access to the back end of the router to change the password but first you need to be connected to the network, which is where the WIFI password/security key is entered.

• What is the maximum & average gain from the external antenna when in a fringe reception area?

  The maximum gain is 5.4db. The average is 3.2 for B28 and is impedance matched to the RVWIFI router. There are three antennas inside the external antenna. 1 x 3G, 1 x 4G, 1 x WIFI. Each of the 3G and 4G antennas have a gain of 4dB.

• What if l insert the wrong sized SIM card?

  You will know that the wrong sized SIM card has been inserted, if once it is inserted it can no longer be seen. If inserted correctly, approximately 3mm should be visible out of the end of your RV WIFI router. To retrieve, use a small paper clip unfolded and insert it in the SIM card slot. Work from one side of the SIM slot until you feel the SIM card. Gently edge it out of the slot. Once out, it needs to be placed inside the Fullsized SIM card casing. It fits together like a jigsaw puzzle. It must be completely flat to work. Once full sized, it can be put back into the SIM card slot. You will feel a ‘click’ when it is in correctly.

• Is there any device in my RV that l should not place the router or antenna near?

  1. The external antenna is best placed clear of high objects that will restrict its capacity to receive and send.
  2. The router needs to be placed away from the solar inverter.

• What is the length of the internal antenna's?

  195mm

• How long are the external antenna leads?

  2 metres each in length.

• How much power does the RV WIFI draw?

  250milliamps (mA)

• What size SIM card should l use?

  Always use a FULL sized SIM card

• What is the outdoor antenna? Can you post a pic of it mounted?Thank you

  Hi There, The high gain antenna is ecommended for Marine applications and low coverage areas to get extra coverage

  If you download the product brochure available on the product page on our website you will be able to see a photo of it mounted to a caravan. 

• Can the external antenna be mounted high on the side of the van rather than trying to seal roof penatration

  Hi There,

  Provided the external antenna is not obstructed, pleacing it high on the van wall will be just fine.

• Hi there does the rev WiFi device include gps tracking capabilities

  Hi There,

  Thank you for your inquiry.

  The RV Wifi does not include GPS sorry.

• Is your RV Wifi / 4GX also compatible to the new G5 technology ?

  Hi There

  The RVWIFI are not 5G compatible sorry.

• Do I have to set up my antenna when I arrive?

  No, the antenna is a set and forget, no need to mess around with setup when you arrive.

• What size external hard drive can be connected?

  RV WIFI has been tested up to 1TB.

• Can I use this in my home?

  RV Wifi now have an adapter to use with 240V, so it can be used in a household powerpoint. You can purchase this adapter from the list of accessories.

• How long is the external aerial cable length?

  The cable for the external aerial is 2 meters long.

• How many concurrent Wi-Fi device connections can your product support?

  The limit is up to 230 devices at once.

• Is it possible to log onto a network site externally to see if an individual unit has a Wifi signal?

  The RV Wifi runs as a standalone consumer device and this is not currently possible.

• Can these lengths be adjusted?

  They can be adjusted by seeking assistance from an auto electrician.

• Does RV Wi-fi work with streaming video services such as YouTube or NetFlix?

  Yes, it has been tested with two concurrent movies for two different iPads whilst moving on the road and did not skip a beat. –Note each movie can use between 500MB – 1GB of data.

• Can l attach a different external antenna to the RV WIFI router?

  Yes, the connector on the router is a SMA Female for 3G/4G connections. You will need to get an adapter that suits.

• How many devices can be connected at one time to the RV Wifi?

  You can connect up to 40 devices at one time.

• Can the Brutus fit my DO45 hitch?

  "Yes, the Brutus fits both the DO 35 and DO 45 Pins. It comes with a reducer sleeve that reduces the 1 1\4 inch hole to 7\8 inch. This is needed for the DO35 and 50mm balls."

Warranty

Delivery