Warranty Policy – Yamaha Generators
Welling and Crossley are the exclusive distributors of Yamaha Power Products in Australia and will provide warranty coverage on all Yamaha Generators as per the following guidelines:
To qualify for Yamaha Power Product Warranty coverage:
- The product must be purchased in Australia from an authorised dealer of Yamaha Power Products.
- Proof of purchase must be presented.
Warranty Coverage:
For Domestic Use:
_ 48 months from date of original purchase when used for personal or recreational purposes. (effective 1/9/2013)
For Commercial Use:
_ 12 months from date of original purchase when used for professional or commercial use. (effective 1/1/2013)
What Is Covered Under This Warranty
Any failure that occurs within the duration of this warranty period which is the result of defects of materials or workmanship.
What Is Not Covered Under This Warranty
_ Any indirect or consequential damages that may result from the failure or malfunction of the Yamaha product.
_ Any failure that results from an accident, consumer’s abuse, neglect or failure to operate the product in accordance with the instructions provided in the owner’s manual supplied with the product.
_ Pre-delivery set up which includes assembly.
_ Normal adjustments which are explained in the owner’s manual provided with the product eg. Carburettor adjustments.
_ Any component not sold or manufactured by the Warrantor.
_ Items or service that are normally required to maintain the product e.g. spark plugs, filters, starter ropes, lubricants and periodic tune up service.
Responsibilities Of Warrantor Under This Warranty
Repair or replace components which have failed within the duration of the applicable warranty period at no cost to the owner.
Responsibilities Of The Consumer Under This Warranty
_ Deliver or ship the Yamaha Product covered under this warranty to the nearest Welling and Crossley servicing dealer.
_ Freight costs, if any, will be borne by the owner.
_ Use reasonable care in maintenance, operation, and storage of the product as explained in the owner’s manuals.
When Warrantor Will Perform Obligation Under This Warranty
_ Warrantable product failures will be scheduled and repaired according to the servicing location and depending on the availability or replacement parts.
_ If consumer does not receive satisfactory results from the local servicing outlet, the owner must contact Welling and Crossley Service Department.
_ Completion of the warranty card and forwarding of registration section to Welling and Crossley will assist in prompt action through the dealer network. No other guarantees, written or verbal, are authorised to be made on behalf of Welling and Crossley. All other conditions and warranties whether express or implied, are to the extent permitted by Law, hereby excluded.
WARRANTY STATEMENT AUSTRALIA
The benefits conferred by this warranty are in addition to all other rights and remedies in respect of the product which the owner has under the Competition And Consumer Act 2010 (Cth) and other State and Territory Laws which cannot lawfully be excluded or modified.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
